A VERMONT COMPANY · MADE IN THE USA
Customer satisfaction is our first priority here at Salaam.
Retail Customer Return Policy
If you are unsatisfied with your order for any reason, we will gladly refund or exchange your order as long as items are unworn and in their original condition with tags. Returns will be honored within 30 working days of date of order. Please return item with it's original order and include the reason for return. Please call to arrange any exchanges credit card refunds will be processed once the item has been received and you will be notified via email.
If you have any questions or concerns please e-mail us at firstname.lastname@example.org or contact us online.
Wholesale Customer Return Policy
Should you find any item to be materially defective, the item must be returned in the same condition as it was sent within 15 days after receiving the garment unwashed, unworn and with the original tags affixed. Although we check all merchandise for defects and damage prior to shipment, it is the buyers responsibility to check the product upon arrival to make sure it is free of any defects. Damaged goods due to client negligence or items without their tags will not be accepted for refund.
ALL RETURNS MUST BE APPROVED BY SALAAM.Please call 802 454 1318 for approval and a Return Authorization. No returns will be accepted without prior approval. All requests will be processed after our returns department inspects and verifies the condition of the item. Return credits take approximately five to seven business days to process upon receipt of the item. Shipping charges are not refundable.
ALL RETURNS SHOULD BE SENT TO:
89 Karl Circle, Unit 3
Berlin, VT 05602